About

Anilor has created a refined and modified version of the Discovery/Fulfillment® Sales Discipline specifically for the Telesales industry. The Anilor Discovery/Fulfillment Telesales Training Courses focus on the specific needs of inside sales organizations and contact centers, especially those engaged in outbound business-to-business (B2B) sales campaigns.

Consultative sales discipline focused specifically for telesales environments.

Anilor interactive telesales programs employ over 70 audio clips that exemplify how to increase sales with the Discovery/Fulfillment Discipline. Graphics and interactive exercises provide focus and assistance for the development of critical knowledge and skills. The Anilor Role Play Planner© structures role plays and practice exercises to ensure skills development. The program also has built-in flexibility to incorporate examples and instructions specific to client contact centers.

On-line multimedia and blended training solutions!

This trademarked consultative sales discipline teaches your sales team to avoid un-selling mistakes and to guide a prospect through Discovery before trying to Fulfill too soon. These courses help your sales team succeed by applying:

• Strategies to Discover (needs) before attempting to Fulfill blindly.
• Appropriate rapport-building techniques for different types of prospects.
• Hooks to engage prospects in relevant conversations about their business or consumer needs
• Turn-arounds (rebuttals) that maintain call control and focus on discovering the prospect’s needs before trying to sell something they may not want.
• Discovery questions that stimulate discussion, promote interest in your value propositions and create closing or cross-selling opportunities.
• Closing strategies that sound more like guiding than selling.